The Dos and Don’ts of Running a Bed and Breakfast
Has wonder drawn you to the thought of running a Bed and Breakfast? The thought of providing a hub for travelers and families to rest and enjoy homemade treats is something interesting.
Well, before you get too excited, there’s a bit of a process you need to know about first.
You might be wondering about some Bed and Breakfast do’s and don’ts. Wondering how to start a bed and breakfast and what to expect?
Good! Let’s dive into the do’s of running a bed and breakfast.
Do Provide Excellent Customer Service
Just like any other business in the hospitality industry, it is essential to treat every customer with respect and courtesy. Show customers you are eager to help and attentive to their needs. Taking the extra step to deliver a more enjoyable experience will ensure customers have a positive impression of your business.
Additionally, being helpful to customers is a great way to build relationships and generate referrals. Let customers know you are available should they have any questions or issues to address.
Do Maintain a Clean and Inviting Environment
Clean the common areas each day and provide guests with clean linens and towels when they arrive. Always practice good hygiene, avoiding leaving common areas and bathrooms messy. Make sure all surfaces, door handles, and other contact areas are disinfected regularly.
Invest in high-quality vacuum cleaners and window cleaners. Don’t skip over furniture when you are deep cleaning. Be conscious of odors, and be sure to clear the air of offensive smells by using sprays or, better yet, open windows when possible.
Do Offer a Unique Experience
It is necessary to go the extra mile to ensure that guests’ stay is more memorable than the typical hotel stay. This can be done by offering unique homemade items such as fruits, jams, crepes, or other local delicacies.
Activities such as tours of local landmarks, scavenger hunts, or cultural/historical demonstrations can be offered for a more memorable interaction. Offering extraordinary hospitality, such as arranging transportation, providing advice on what to do in the area, or even going to a nearby market with guests, can help give the stay a personal touch.
Don’t Overpromise and Underdeliver
Overpromising can create a negative experience for guests, as they may expect amenities that were not provided. Underdelivering can create a sense of disappointment among guests and lead to poor reviews. Therefore, it is important to describe amenities accurately and ensure that guests are allowed to use them as promised.
Don’t Neglect Maintenance
Without regular upkeep, an owner will likely face property damage, unhappy guests, and growing repair costs. Preventative maintenance should be prioritized to ensure a bed and breakfast stays in optimal condition.
All property devices should be functioning correctly. This is especially true for things like air conditioners and bed mosquito nets. If you think you’ve got what it takes to start this business, start exploring and looking into these Wisconsin inns for sale.
Running a Bed and Breakfast Successfully
Running a bed and breakfast can be both profitable and rewarding. By following the dos and don’ts outlined in this article, you can ensure a successful and enjoyable experience. With proper planning and understanding of local regulations, you’ll be in business in no time.
Should you wish to explore more articles aside from running a B&B, visit our blog.